Privacy Policy
Last updated: May 28, 2026
This Online Privacy Policy applies to information about you obtained through ascendadvisors.com (the “Website”) by Ascend Advisors (“Ascend”, “we” or “us”).
This Policy describes how we may collect, use, and disclose your personal information; the choices you have regarding our use of your information; how we safeguard the information we collect; and how to contact us regarding our privacy practices.
By accessing or otherwise using the Website, you agree to the collection, use, and disclosure practices and other activities as described in this Privacy Policy.
Ascend is committed to protecting the privacy of its clients. All information provided to Ascend is held in the strictest of confidence. It is Ascend ’s policy not to release non-public personal information about our clients, except as permitted by law or at the specific request of the client.
Information That Ascend Collects
Ascend collects non-public personal information (such as date of birth, address, level of income, etc.) about its clients from: (1) applications, questionnaires and other forms completed by the client; (2) transactions (such as purchases, sales, etc.) with Ascend and with outside custodians; and (3) other outside sources such as accountants or lawyers.
Parties To Whom We May Disclose Information
As a matter of policy, Ascend does not disclose the nonpublic personal information we collect about our clients to anyone except as permitted by law or with the client’s prior consent to certain affiliated and non-affiliated third parties. Ascend may provide information to: (1) “financial service providers,” such as investment advisers, a broker-dealer, and outside custodians when required to maintain or service your account; (2) our auditors and legal counsel; (3) a third-party data reconciliation service and (4) Ascend's Independent Contractors who serve as your Advisor. This disclosure is necessary for the everyday conduct of our business.
With your prior consent or at your request, we may also share information with nonaffiliated third parties such as wealth advisors, estate planning attorneys, insurance agents, and accountants. We will only share information with these parties for the specific purpose of providing you with information or services you may be interested in as part of our comprehensive tax planning and advisory services. We may also disclose your information without prior consent if required or permitted by law, such as to a regulatory authority, or to respond to a subpoena, court order, or judicial process.
In all such cases, we will provide third parties with only the information necessary to carry out their assigned responsibilities. If any non-public personal information is released by Ascend to non-affiliated third parties, we require those parties to hold the information in the strictest of confidence.
Client Communications
Ascend Advisors communicates with existing clients using phone calls, email, and SMS text messages to provide appointment reminders, tax deadline notifications, document requests, service updates, and billing notices. SMS messaging is used strictly for account-related communications and is never used for unsolicited marketing.
SMS / Text Messaging Terms
Ascend Advisors may send SMS (Short Message Service) text messages to clients and contacts for business communication purposes, including but not limited to appointment reminders, account updates, tax filing notifications, and general correspondence related to our tax planning and advisory services.
Opt-In: By providing your mobile phone number and agreeing to receive text messages from Ascend Advisors, you expressly consent to receive SMS communications. Consent to receive text messages is not a condition of purchasing any goods or services.
Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message. Upon receipt of your STOP request, you will receive a final confirmation message, and no further SMS messages will be sent unless you re-subscribe.
Help: For assistance, reply HELP to any message or contact us at (818) 914-7100 or info@ascendadvisors.com.
Message Frequency: Message frequency varies based on your engagement with our services and account activity.
Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan. Ascend Advisors is not responsible for any charges incurred from your carrier.
Data Sharing: Mobile opt-in data, including phone numbers and consent information, will not be shared with or sold to third parties or affiliates for marketing or promotional purposes.
Carrier Liability: Wireless carriers are not liable for delayed or undelivered messages.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can contact us to see what data we have, change or correct data, request deletion, or express concerns about data usage.
Cookies
We use cookies to improve access to our site and identify repeat visitors. Cookie usage is not linked to personally identifiable information.
Links
This website contains links to other sites. We are not responsible for the privacy practices of other sites.
We Protect Your Information
Ascend has implemented specific policies and procedures to ensure the safety of your personal information. Employees are trained to maintain confidentiality of all client information. Ascend's privacy safeguards apply to former clients as well as current clients equally. Ascend will notify clients of our privacy policy at the inception of our business relationship and annually thereafter. We take precautions to protect your information both online and offline using encryption and secure access controls.
Confidentiality and Security
We restrict access to non-public personal information about you to those employees who need to know that information to provide tax products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your non-public personal information.
If you have any questions on the Privacy Policy of Ascend, or if you feel that we are not abiding by this privacy policy, please contact:
Scott Gilmore
Managing Partner
Email: scott.gilmore@ascendadvisors.com
Phone: 818-914-7100
